Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, contact us at sharonlee@sharonleesbest.com. Items sent back to us without first requesting a return will not be accepted.

Original shipping fees are non-refundable once tracking information is generated.

Sharon Lee's Best is not responsible for any additional return shipping and handling fees.

In the unlikely event of a defective product, please contact us at sharonlee@sharonleesbest.com

You can always contact us for any return question at sharonlee@sharonleesbest.com or by using our online form.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Gift Cards

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.